AI WhatsApp assistant

Your WhatsApp answering for you.

Lia, an AI virtual assistant, answers VitrineIA’s WhatsApp right now. Chat with her and picture it in your business.

AI virtual assistantShe is not a person and says so when asked. She works with your business information.

A ChatGPT prompt to win back customers who stopped comingLia, VitrineIA's AI virtual assistant (audio in Portuguese, English captions)
Read the transcript

Want text that sells while you work? Then copy this request with me. Open ChatGPT and write: "You are a sales expert for my bakery in Fortaleza. Write three short messages for me to send on WhatsApp to customers who stopped coming." Swap the bakery for your own business. In seconds, you have a ready, personalized message. Let me show you many ways AI can help you or your business. Message me on WhatsApp.

AI WhatsApp Assistant (like Lia)

Your WhatsApp answering customers at any hour (subject to WhatsApp or server outages), in your tone, and alerting you when someone wants to buy.

The problem

A customer messages at night or on the weekend and nobody answers. By the time you see it, they've gone with someone else.

How it works

  1. You share your prices, hours and most common questions.
  2. We build your assistant to order, using your business information.
  3. You test it, approve it and it starts replying.

What you get

  • AI assistant built on your business information (prices, hours, FAQs)
  • Button to take over the conversation whenever you want
  • Spending protection: a monthly limit you set for Meta's fees
  • Alert on your phone when someone wants to buy
  • Replies in Portuguese, English and Spanish

What is not included

  • Does not reply to voice messages
  • Does not give health advice
  • Two ways to connect, your choice: official Meta WhatsApp (much lower risk of being blocked within the rules; Meta charges separately, usually cents per conversation) or standard WhatsApp via QR code (cheaper to start, but the number can be blocked if used against the rules)
  • It can stop during WhatsApp or server outages; when that happens, messages still arrive on your WhatsApp
  • Setup fee plus a monthly maintenance fee

Who it is for

For businesses that lose customers to slow replies or messages that arrive after hours.

AI WhatsApp assistant

Two ways to connect your WhatsApp

You choose before we start. We explain what changes in your case.

Option 1

Official Meta WhatsApp

Much lower risk of being blocked when used within Meta’s rules. Meta charges separately: usually cents per conversation, with a monthly limit you set.

Option 2

Standard WhatsApp via QR code

Cheaper to start and uses your current number. The risk is real: the number can be blocked if it is used against WhatsApp’s rules.

Spending protection

You set a monthly limit for Meta’s fees, so the bill never goes past what you agreed without you knowing.

Sample conversation

How Lia handles a bakery at 10 p.m.

Lia only used what the owner had set up (order notice and hours). Whatever she didn’t know or couldn’t decide, she passed to the owner.

FICTIONAL EXAMPLE: a simulated chat to show how it works. Not a real customer.

Corner Bakery (fictional name)Lia · AI virtual assistant
  1. Good evening! Do you make birthday cakes for Saturday?10:07 p.m.
  2. Good evening! We do. Cake orders need 48 hours’ notice, so Saturday still works. How many people?10:07 p.m.
  3. About 20. Can you give me a discount?10:08 p.m.
  4. I can’t promise a discount: the owner decides that. I’ve noted your order and alerted the owner, who replies tomorrow from 7 a.m. What’s your name?10:08 p.m.
  5. Ana. Thank you!10:09 p.m.
Alert on the owner’s phoneCake order for Saturday, 20 people. Customer: Ana. Asked for a discount. Reply tomorrow.

Clear limits

What Lia does not do

An AI assistant has to know when to stop. These are the rules we build every assistant with:

  • No making things up: when she doesn’t know, she says she will check and alerts you.
  • No services or prices you haven’t set up.
  • No discounts, deadlines or special terms without your approval.
  • No pretending to be human: if asked, she says she is an AI virtual assistant.
  • No health advice, and no replies to voice messages.

Fair question

“WhatsApp Business already has free AI. Why pay?”

Meta’s free AI in WhatsApp Business is a good start: it answers common questions with what you set up in the app. If it already solves your case, use the free one. We will tell you so.

Free AI in the app

  • Answers common questions
  • You set it up yourself in the app
  • Good to start at no cost

VitrineIA assistant

  • Built with your business information, in your tone
  • Follows the rules you set, like the “what Lia does not do” list
  • Alerts your phone when a chat turns into an order
  • VitrineIA sets it up, tests it with you and fine-tunes it

Main path

Already know what you want? Talk to Lia.

It’s the fastest way to hire us: Lia, our AI virtual assistant, confirms the scope with you, agrees the price in writing and follows your order through to delivery.