Websites and AI customer service for small businesses

The 10 p.m. message no longer goes unanswered.

We build websites and AI WhatsApp assistants for salons, clinics, shops, repair shops and other small businesses. Clear price, set timeline, and technology working for you.

Fortaleza, Brazil · English, Spanish and Portuguese

Portrait of Lia, an AI-made character who answers VitrineIA’s WhatsApp

AI virtual assistant

“Good evening! I can help with opening hours, prices or orders. If I don’t know, I let the owner know.”

Lia answers on WhatsApp

Lia, VitrineIA's AI virtual assistant

Who it is for

  • Salons and barbershops
  • Clinics and practices
  • Shops and e-commerce
  • Repair and services
  • Bakeries and restaurants
  • Independent professionals

VitrineIA is based in Fortaleza, Brazil, and works with small businesses in English, Spanish and Portuguese.

How it works

From the first “hi” to a live assistant, in 4 steps

You know what is being built, what it costs and when each step happens.

  1. 01

    You tell us

    Prices, hours, services and the questions you get the most. On WhatsApp or through the form.

  2. 02

    We set it up

    We build the assistant with your business information, in your tone. You get the scope and price before paying.

  3. 03

    You test and approve

    Chat with it as if you were a customer and ask for changes before it goes live on your number.

  4. 04

    You stay in charge

    Get an alert on your phone when someone wants to buy and take over the chat whenever you like.

Sample conversation

How Lia handles a bakery at 10 p.m.

Lia only used what the owner had set up (order notice and hours). Whatever she didn’t know or couldn’t decide, she passed to the owner.

FICTIONAL EXAMPLE: a simulated chat to show how it works. Not a real customer.

Corner Bakery (fictional name)Lia · AI virtual assistant
  1. Good evening! Do you make birthday cakes for Saturday?10:07 p.m.
  2. Good evening! We do. Cake orders need 48 hours’ notice, so Saturday still works. How many people?10:07 p.m.
  3. About 20. Can you give me a discount?10:08 p.m.
  4. I can’t promise a discount: the owner decides that. I’ve noted your order and alerted the owner, who replies tomorrow from 7 a.m. What’s your name?10:08 p.m.
  5. Ana. Thank you!10:09 p.m.
Alert on the owner’s phoneCake order for Saturday, 20 people. Customer: Ana. Asked for a discount. Reply tomorrow.

Clear limits

What Lia does not do

An AI assistant has to know when to stop. These are the rules we build every assistant with:

  • No making things up: when she doesn’t know, she says she will check and alerts you.
  • No services or prices you haven’t set up.
  • No discounts, deadlines or special terms without your approval.
  • No pretending to be human: if asked, she says she is an AI virtual assistant.
  • No health advice, and no replies to voice messages.

Fair question

“WhatsApp Business already has free AI. Why pay?”

Meta’s free AI in WhatsApp Business is a good start: it answers common questions with what you set up in the app. If it already solves your case, use the free one. We will tell you so.

Free AI in the app

  • Answers common questions
  • You set it up yourself in the app
  • Good to start at no cost

VitrineIA assistant

  • Built with your business information, in your tone
  • Follows the rules you set, like the “what Lia does not do” list
  • Alerts your phone when a chat turns into an order
  • VitrineIA sets it up, tests it with you and fine-tunes it

Main path

Already know what you want? Talk to Lia.

It’s the fastest way to hire us: Lia, our AI virtual assistant, confirms the scope with you, agrees the price in writing and follows your order through to delivery.

No empty promises

Try it before you hire

Don’t just take our word for it: test our AI on WhatsApp right now and see how it would answer your customers.

01 · Chat with Lia

Hi, I’m Lia.

I’m VitrineIA’s AI virtual assistant. I answer on WhatsApp, explain the services, put your request together and follow it to delivery. The assistant you hire works the same way, with your business information.

Try Lia now

02 · See what to improve

Free website X-Ray

Enter your website address and get a score from 0 to 100 with a list of fixes. No sign-up. (Report in Portuguese.)

Run the free X-Ray

Prices up front

Services with price and scope

There is no dollar or euro checkout on the site yet: Lia confirms scope and price in writing before you pay.

There is no dollar or euro checkout on the site yet. The price is agreed with Lia or through the form.

Learn as you go

AI tips with Lia

Small ideas to try today, no expertise needed.

A ChatGPT prompt to win back customers who stopped comingLia, VitrineIA's AI virtual assistant (audio in Portuguese, English captions)
Read the transcript

Want text that sells while you work? Then copy this request with me. Open ChatGPT and write: "You are a sales expert for my bakery in Fortaleza. Write three short messages for me to send on WhatsApp to customers who stopped coming." Swap the bakery for your own business. In seconds, you have a ready, personalized message. Let me show you many ways AI can help you or your business. Message me on WhatsApp.

3 min readHow to ask an AI for something and get a useful answerFour parts that turn a vague request into text you can actually use.Read the tip3 min readWhat to automate on your business WhatsApp, and what to leave to a personAutomate the questions that repeat. Keep the conversations that need judgment.Read the tip3 min read5 checks before publishing text written with AIFive minutes of review prevent factual errors, promises you cannot keep and customer-data problems.Read the tip

Build with AI

Which boring task eats your time today?

Tell us how you do it (e.g. I copy data from WhatsApp into a spreadsheet) and we will design a bot to do it for you.

Start my request

Before you decide

Frequently asked questions

How does payment work?

There is no dollar or euro checkout on the site yet. Lia confirms the scope and the price in writing, and then sends the payment option.

Do you guarantee first place on Google or more sales?

No, and be careful with anyone who does. Nobody controls Google or your customers. We deliver what is in the scope of each service.

Does the assistant really answer at any hour?

It stays on after hours, including nights and weekends. Like any online system, it can stop during WhatsApp or server outages. When that happens, messages still arrive on your WhatsApp for you to answer.

How much does Meta charge on official WhatsApp?

On the official connection, Meta charges separately: usually cents per conversation, depending on the message type and Meta’s rules. You set a monthly spending limit so there are no surprises.

Can I keep my WhatsApp number?

With the QR code connection, the assistant uses your current number. With Meta’s official connection, the number goes through Meta’s registration, and we explain beforehand what changes in your case.

Do you have clients to show?

VitrineIA is new and has no published case studies yet. That is why you can test Lia on WhatsApp and run the free website X-Ray before hiring us.

Is Lia a person?

No. Lia is an AI virtual assistant. She says so when asked. She answers questions, puts your request together and follows the delivery on the same WhatsApp chat.

Do you work with clients outside Brazil?

Yes, in English, Spanish and Portuguese, through WhatsApp or the form.

What if I don't know what I need?

Describe your routine in Build with AI. We suggest the simplest path.

What do you do with my data?

We only use what you send to answer your request. We do not sell or share it. See the Privacy page.